Oasis Palm - All Inclusive

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About the property

Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 200 metres of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity programme. Numerous bars, restaurants and shopping centres can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings. Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel.

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Popularity

6.7

Nice

General

2583

Booking 6.7/10

1664

Expedia 6.6/10

919

Main services

Transfer service

Dining Area

Entertainment Area

Spa & Wellness Centre

Beach hotels

Safe

Massage

Swimming Pool

Coffee

Aerobics

First aid kit

Ironing set

Water slides

Fax

Internet access

Air conditioned

Fire extinguisher

Restaurant

Games room

Outdoor furniture

Children playground

Luggage room

Babysitting service

Room service

24-hour security

Medical service

Bar

Car hire

Laundry service

TV lounge

Wi-fi

ATM

Beauty salon

Non-smoking rooms

Waterpark

Desk

Contactless check-in/out

Elevator

Meeting room

Family rooms

Billiards

Security alarm

Currency exchange facilities

Sun loungers

Parking

Snack bar

* Some services may carry an extra charge.

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatan Peninsula, in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea and is one of the easternmost points of Mexico. Cancun is located just north of the resort band of Mexico's Caribbean coast known as the Riviera Maya. Cancun is a destination with many attractions. Starting with the white sandy beaches, to finding among its jungle one of Mexico's greatest archeological sites, Chichen Itza. The famous Mayan ruins, with thousands of years of history, are one of the most visited sites in the world. We cannot forget that Cancun is surrounded by spectacular scenery. Isla Mujeres, a beautiful little island near Cancun, is simply spectacular. The magical underwater natural pools known as cenotes are a major attraction in the Cancun area. Many have rim rock formations above them. Outside of Cancun is Tulum, a unique place where you can enjoy a swim in turquoise waters and magical nights with the best party options. Cancun has a lot to offer, the combination of tropical beaches, ancient ruins and modern resorts make this a perfect vacation destination for everyone.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 0.21 km
ultramar puerto juárez ferry port terminal, mx - 4.97 km
playa tortugas ferry pier, mx - 1.92 km
puerto juarez, terminal maritima puerto juarez, mx - 5.41 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.22 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 12.3 km
(TQO) Tulum, Tulum, MX - 141.6 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Paid WiFi
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Key card access

Activities

Billiards
Facial treatments
Spa facilities
Kids' club
Aerobics
Games room
Children's playground
Private beach area
Hair cut
Pedicure
Beachfront
Evening entertainment
Water park
Beach
Entertainment staff
Manicure
Spa lounge/relaxation area
Massage
Spa and wellness centre
Beauty Services

Services

Barber/beauty shop
ATM/cash machine on site
Car hire
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Babysitting/child services
Shuttle service (additional charge)
Currency exchange
Grocery deliveries
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Parking on site

Pool and wellness

Water slide
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles
Kids' outdoor play equipment

Languages

English
Español

About the rooms

The accommodation has 14 rooms:

Bedroom

Alarm clock

General

Air conditioning
Ironing facilities
Iron
Smoke alarm

Services

Wake-up service

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Shower cap
Toilet
Shower
Towels
Private bathroom

Media & Technology

Telephone
Radio
Cable channels
Flat-screen TV

Kitchen

Coffee machine

View

Garden view
Lake view
View

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

Sisal Buffet

Access for guests and visitors
No reservation required

Los Agaves

Access for guests and visitors
No reservation required

Dos Lunas Terrace

Access for guests and visitors
No reservation required

La Bamba

Access for guests and visitors
No reservation required

Isla Mujeres

Access for guests and visitors
No reservation required

Piratas del Caribe para niños

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

US$10.00 per day

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.) One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.